General Terms and Conditions (GTC)
1. Scope of Application
These General Terms and Conditions (GTC) apply to all orders and services at Backpunkt Mülheim GmbH, Mrbaker, both in the self-service area and for on-site consumption.
2. Orders and Conclusion of Contract
• The purchase contract is concluded with the selection and payment of the goods at the checkout.
• Seating in the premises is generally available on a first-come, first-served basis and cannot be reserved unless explicitly offered.
3. Prices and Payment
• All prices are stated in euros and include statutory VAT.
• Payment must be made directly at the checkout before consumption, either in cash or via the offered cashless payment methods.
4. Takeaway & Delivery
• All products can be consumed on-site or purchased for takeaway.
• For takeaway, the risk regarding transport and quality of the goods passes to the customer upon handover.
5. Hygiene and House Rules
• The consumption of food and beverages brought from outside is not permitted.
• Animals are not allowed in the dining area for hygiene reasons, with the exception of assistance dogs.
• Smoking is prohibited throughout the entire indoor area.
• Customers are kindly requested to return used dishes to the designated collection points.
6. Liability
(1) Backpunkt Mülheim GmbH is liable within the scope of statutory provisions for damages caused by intent or gross negligence.
(2) No liability is assumed for coats, clothing, or personal belongings.
(3) Parents are responsible for their children.
7. Allergens and Ingredients
Information on allergens and additives is available at the checkout and/or in the menus. Customers are obliged to inform themselves before purchase in case of intolerances or allergies.
8. Right of Withdrawal
As the goods offered mainly consist of perishable food, there is no right of withdrawal or return (§ 312g para. 2 no. 2 BGB).
9. Data Protection
Personal data collected in the context of orders or bonus/loyalty cards will be processed exclusively in accordance with the privacy policy.
10. Final Provisions
(1) German law applies.
(2) If any provision of these GTC is invalid, the validity of the remaining provisions shall remain unaffected.
(3) The place of jurisdiction, insofar as legally permissible, is the registered office of Backpunkt Mülheim GmbH.